Prosedur Pengurusan Aduan — Bahagian Khidmat Bandar

Document No: MBDK-QMS-PROC-OPS-037-R01

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan — Bahagian Khidmat Bandar. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Audit & Compliance
Department Bahagian Khidmat Bandar
Document Type XLSX
File Size 2.6 MB
Effective Date 28 Feb 2025
Last Updated 08 May 2026, 23:20
Version v1.0
5S Category shine
Tags
iso mbdk kualiti qms quality 9001 rekod sumber-manusia
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