Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-FIN-102-R00

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Aduan & Pelanggan
Department Bahagian Kewangan
Document Type XLSX
File Size 1.8 MB
Effective Date 07 Oct 2025
Last Updated 08 May 2026, 22:13
Version v1.8
5S Category set_in_order
Tags
iso mbdk kualiti qms quality 9001 pelanggan kawalan
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