Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-OPS-249-R00

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Pelesenan & Permit
Department Bahagian Khidmat Bandar
Document Type XLSX
File Size 4.6 MB
Effective Date 21 Aug 2021
Last Updated 08 May 2026, 21:47
Version v1.5
5S Category set_in_order
Tags
iso mbdk kualiti qms quality 9001 pelanggan sumber-manusia
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