Prosedur Pengurusan Aduan (QMS)

Document No: MBDK-QMS-PROC-IT-039-R02

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan (QMS). Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Operasi & Khidmat Bandar
Department Unit Teknologi Maklumat
Document Type PDF
File Size 5.5 MB
Effective Date 04 Feb 2026
Last Updated 08 May 2026, 22:31
Version v2.6
5S Category standardize
Tags
iso mbdk kualiti qms quality 9001 risiko operasi rekod
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