Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-KP-200-R02

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Aduan & Pelanggan
Department Bahagian Khidmat Pengurusan
Document Type DOCX
File Size 5.7 MB
Effective Date 30 Oct 2025
Last Updated 08 May 2026, 22:18
Version v2.9
5S Category standardize
Tags
iso mbdk kualiti qms quality 9001 pelanggan rekod operasi
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