Prosedur Pengurusan Aduan (ISMS)

Document No: MBDK-ISMS-PROC-IT-194-R01

Public
Active
Document Available

This is a public document — open access

Download File
DOCX · 7.4 MB
Description

Dokumen procedure di bawah ISO/IEC 27001:2022 (Keselamatan Maklumat): Prosedur Pengurusan Aduan (ISMS). Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Audit & Compliance
Department Unit Teknologi Maklumat
Document Type DOCX
File Size 7.4 MB
Effective Date 10 Feb 2026
Last Updated 09 May 2026, 03:37
Version v1.2
Tags
iso mbdk kualiti isms cybersecurity 27001 maklumat audit pelanggan kawalan
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 56
Downloads 547
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00