Prosedur Pengurusan Aduan (QMS)

Document No: MBDK-QMS-PROC-PBD-359-R00

Internal
Active
Login Required

This Internal document requires authentication to access.

Login to Access
Secure Document — Login Required
Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan (QMS). Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Operasi & Khidmat Bandar
Department Bahagian Perancangan Pembangunan
Document Type PDF
File Size 4 MB
Effective Date 21 Aug 2023
Last Updated 08 May 2026, 19:17
Version v1.6
5S Category shine
Tags
iso mbdk kualiti qms quality 9001 sumber-manusia kawalan
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 3,455
Downloads 231
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00