Prosedur Pengurusan Aduan

Document No: MBDK-INT-PROC-SUK-037-R01

Internal
Active
Login Required

This Internal document requires authentication to access.

Login to Access
Secure Document — Login Required
Description

Dokumen procedure di bawah standard ISO bersepadu: Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Audit & Compliance
Department Pejabat Setiausaha
Document Type XLSX
File Size 1.6 MB
Effective Date 01 Dec 2021
Last Updated 09 May 2026, 02:41
Version v1.7
5S Category shine
Tags
iso mbdk kualiti integrated compliance kawalan pelanggan
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 4,637
Downloads 1,500
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00