Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-PBD-022-R00

Internal
Active
Login Required

This Internal document requires authentication to access.

Login to Access
Secure Document — Login Required
Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Aduan & Pelanggan
Department Bahagian Perancangan Pembangunan
Document Type DOCX
File Size 647.8 KB
Effective Date 09 Jul 2021
Last Updated 08 May 2026, 23:23
Version v1.0
Tags
iso mbdk kualiti qms quality 9001 operasi rekod
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 1,942
Downloads 1,299
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00