Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-OPS-397-R00

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Aduan & Pelanggan
Department Bahagian Khidmat Bandar
Document Type XLSX
File Size 4.4 MB
Effective Date 25 Nov 2023
Last Updated 08 May 2026, 22:31
Version v1.0
5S Category set_in_order
Tags
iso mbdk kualiti qms quality 9001 operasi sumber-manusia
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