Prosedur Pengurusan Aduan (INT)

Document No: MBDK-INT-PROC-SUK-027-R00

Internal
Active
Login Required

This Internal document requires authentication to access.

Login to Access
Secure Document — Login Required
Description

Dokumen procedure di bawah standard ISO bersepadu: Prosedur Pengurusan Aduan (INT). Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Dokumen Bersepadu
Department Pejabat Setiausaha
Document Type XLSX
File Size 4.1 MB
Effective Date 07 Mar 2026
Last Updated 09 May 2026, 03:11
Version v1.2
Tags
iso mbdk kualiti integrated compliance risiko pelanggan
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 618
Downloads 1,280
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00