Prosedur Pengurusan Aduan (QMS)

Document No: MBDK-QMS-PROC-KP-272-R02

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan (QMS). Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Operasi & Khidmat Bandar
Department Bahagian Khidmat Pengurusan
Document Type XLSX
File Size 6.1 MB
Effective Date 03 Jul 2021
Last Updated 08 May 2026, 21:21
Version v2.7
5S Category set_in_order
Tags
iso mbdk kualiti qms quality 9001 pelanggan audit risiko
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