Prosedur Pengurusan Aduan

Document No: MBDK-INT-PROC-OPS-097-R00

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Dokumen procedure di bawah standard ISO bersepadu: Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

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Category Borang & Rekod
Department Bahagian Khidmat Bandar
Document Type PDF
File Size 4.6 MB
Effective Date 22 Dec 2025
Last Updated 09 May 2026, 01:55
Version v1.1
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iso mbdk kualiti integrated compliance sumber-manusia pelanggan operasi
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