Prosedur Pengurusan Aduan — Bahagian Khidmat Bandar

Document No: MBDK-QMS-PROC-OPS-181-R01

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Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan — Bahagian Khidmat Bandar. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Operasi & Khidmat Bandar
Department Bahagian Khidmat Bandar
Document Type DOCX
File Size 1.1 MB
Effective Date 15 Jan 2026
Last Updated 08 May 2026, 22:39
Version v1.9
5S Category shine
Tags
iso mbdk kualiti qms quality 9001 sumber-manusia
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