Prosedur Pengurusan Aduan

Document No: MBDK-QMS-PROC-KP-170-R00

Restricted
Active
Login Required

This Restricted document requires authentication to access.

Login to Access
Secure Document — Login Required
Description

Dokumen procedure di bawah ISO 9001:2015 (Sistem Pengurusan Kualiti): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information
Category Operasi & Khidmat Bandar
Department Bahagian Khidmat Pengurusan
Document Type DOCX
File Size 2 MB
Effective Date 19 Jun 2025
Last Updated 08 May 2026, 22:38
Version v1.1
5S Category standardize
Tags
iso mbdk kualiti qms quality 9001 pelanggan audit
Document QR Code
QR Code

Scan to access this document

Document Statistics
Views 3,134
Downloads 671
Rating 4.5/5
Related Documents
Prosedur Tinjauan Pengurusan — Bahagian Khidmat Bandar
MBDK-INT-PROC-OPS-037-R02
Prosedur Penilaian Risiko — Unit Integriti
MBDK-INT-PROC-INT-037-R00
Borang Cadangan Pembetulan (QMS)
MBDK-QMS-FORM-INT-015-R00
Prosedur Penilaian Risiko — Bahagian Kewangan
MBDK-QMS-PROC-FIN-055-R00