Prosedur Pengurusan Aduan

Document No: MBDK-ABMS-PROC-OPS-001-R02

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Description

Dokumen procedure di bawah ISO 37001:2025 (Anti Rasuah): Prosedur Pengurusan Aduan. Dokumen ini terkawal dan tertakluk kepada kitar semakan berkala mengikut keperluan ISO. Dirujuk oleh kakitangan MBDK dalam pelaksanaan tugas harian.

Document Information

Category	Audit & Compliance
Department	Bahagian Khidmat Bandar
Document Type	XLSX
File Size	3.5 MB
Effective Date	25 Apr 2023
Last Updated	08 May 2026, 18:52
Version	v2.4
5S Category	set_in_order

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iso mbdk kualiti abms antirasuah 37001 integriti kawalan operasi

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